WHY THERMADURA WINDOWS & DOORS?
There are many different suppliers of all sorts of windows and doors in New Zealand. What makes ThermaDura windows and doors special?
COMMON SITUATION
THERMADURA APPROACH
We do it all
Wooden windows from other manufacturers are often manufactured by a joiner, finished by a painter and the hardware is fitted by a builder.
At ThermaDura we finish all our products (3-4 coats) and fit the hardware in the controlled environment of our factory. At ThermaDura we ensure the quality of your wooden windows and doors by doing all worksteps ourselves.
Detailed quotes
Many quotations are not very detailed. This way the customer may expect features or accessories (eg. hardware, handles, finish) which are not included in the quote. This can lead to unnecessary disappointment.
We provide clear and detailed quotations with product drawings in 2d or 3d. For architects and builders we can provide .dwg files for every wooden window and door with our software. These window/door drawings are exactly what ThermaDura will manufacture and deliver.
Use of quality components
The window industry is a price driven maket. Suppliers often compromise on quality to lower manufacturing cost.
At ThermaDura customers have the insurance that we only use components and materials from leading, re-known manufacturers. We believe that quality is in the detail and should never be compromised.
Good advice
Sometimes it is difficult to find someone in a company who has got knowledge of the product. It appears that focus is on sales and not on advising customers to find the best and also cost effective solution for the project.
At ThermaDura we ensure that you talk to a qualified person who knows the product inside-out to give you all the information you require to make an informed decision.
Stick to the proven recipe
Wooden windows got a bad reputation (eg.in Central Otago) in some areas of New Zealand.
European windows and doors are manufactured using centuries of knowledge of timber construction and latest manufacturing technologies. Time has proven that European windows and doors are perfect for Central Otago conditions.
Service
It is difficult to get maintenance products for wooden windows and advice from the manufacturer is also not helpful. Aftersales service is not common in the industry.
At ThermaDura we offer maintenance products for our windows which can be obtained via our Online- shop. We also provide you with a detailed "maintenance and operation instructions" with all instructions and specifications of your wooden windows and doors. You are always welcome to contact us for advice or questions.